1. Introduction

At AJS INFO TECH, owned and managed by Ajeet Gaur (GSTIN: 09BFEPG2329L1ZD), we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Notice.

2. Information We Collect

We may collect the following information when you interact with our website:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely through trusted payment providers)
• Order History
• Account Information
• IP Address
• Browser and Device Information
• Website Usage Data through Cookies and Analytics

3. How We Use Your Information

Your information is used to:

• Process and fulfill your orders.
• Verify and manage payments.
• Deliver products and services.
• Respond to your inquiries and customer support requests.
• Send order confirmations and shipping updates.
• Improve our website and customer experience.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory requirements.
• Send promotional offers and updates (only if you have opted in).

4. Payment Security

We do not store your complete payment card details on our servers. All online payments are processed through secure and trusted payment gateways using industry-standard encryption technologies.

5. Cookies

Our website uses cookies to:

• Improve website performance.
• Remember your preferences.
• Analyze visitor behavior.
• Enhance your shopping experience.
• Support marketing and advertising activities.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties necessary to operate our business, including:

• Payment Gateway Providers
• Shipping and Courier Partners
• Website Hosting Providers
• IT Service Providers
• Government or Legal Authorities when required by applicable law

All third-party partners are expected to maintain appropriate confidentiality and security standards.

7. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your personal information where legally permitted.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing any personal information.

10. Policy Updates

We may update this Privacy Notice from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Notice or your personal data, please contact us:
Business Name: Ajs Info tech
Owner: Ajeet Gaur
GSTIN: 09BFEPG2329L1ZD
WhatsApp / Phone: +91 99352 99553
Email: info@ajsinfotech.net
Postal Address: HN 10, Vill Deokahiya, Sardar Nagar, Gorakhpur, Uttar Pradesh, India – 273202

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Ajs Info tech (Owner & Proprietor: Ajeet Gaur, GSTIN: 09BFEPG2329L1ZD). By accessing or using our website, placing an order, or engaging our web development and IT services, you agree to be bound by these Terms and Conditions.

2. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, designs, and other materials, is the property of AJS INFO TECH Creations and is protected by applicable intellectual property laws. Unauthorized reproduction, copying, or distribution is strictly prohibited.

3. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Not attempt to disrupt, damage, or interfere with the website or its security.
• Not misuse any content or services provided by AJS INFO TECH.

4. Limitation of Liability

To the maximum extent permitted by law, AJS INFO TECH shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

5. Privacy

Your use of our website is also governed by our Privacy Notice, which explains how we collect, use, and protect your personal information.

6. Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content, security, or privacy practices of these external websites.

7. Pricing & Payments

• All prices displayed on our website are subject to change without prior notice.
• Prices are listed in the applicable currency (INR / Indian Rupees) unless otherwise specified.
• Payment must be completed before an order is processed and shipped.
• We reserve the right to cancel or refuse any order in the event of pricing errors, suspected fraud, or payment issues.

8. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of India. Any disputes arising in connection with our website or services shall be subject to the exclusive jurisdiction of the competent courts in Gorakhpur, Uttar Pradesh, India.

9. Contact Information

For any questions or inquiries regarding these Terms and Conditions, please contact us:
Business Name: Ajs Info tech
Owner: Ajeet Gaur
GSTIN: 09BFEPG2329L1ZD
WhatsApp / Phone: +91 99352 99553
Email: info@ajsinfotech.net
Postal Address: HN 10, Vill Deokahiya, Sardar Nagar, Gorakhpur, Uttar Pradesh, India – 273202

1. Overview

At Ajs Info tech, owned and managed by Ajeet Gaur (GSTIN: 09BFEPG2329L1ZD), we prioritize customer satisfaction and maintain transparency in our billing, project development, and service delivery processes. This policy outlines the terms and conditions for order cancellations, refund eligibility, refund processing timelines, and dispute resolution for our web development and IT services.

2. Order Cancellation

• Before Project Commencement: Customers may request cancellation within 24 hours of placing an order, provided technical resources have not been allocated and project work has not started. Eligible orders will receive a full refund, less applicable banking or payment transaction fees.
• After Development Begins: Once project planning, architectural design, coding, or other development activities have commenced, cancellation requests will be reviewed based on the work completed and resources utilized. Applicable charges may be deducted from the refundable amount.
• Cancellation Requests: All cancellation requests must be submitted through our official email or contact number, along with the relevant order and payment details.
• Service-Specific Considerations: Refund eligibility may vary depending on the nature of the service, project progress, customized work completed, and deliverables already provided to the customer.

3. Refund Eligibility

Refund requests will be assessed based on the applicable cancellation terms, project status, payment confirmation, and work completed. Customers are encouraged to review the service details and pricing before placing an order.

Services that have been fully delivered or completed may not qualify for a refund, except where required by applicable law or agreed otherwise in writing.

4. Refund Processing

Once a refund request is reviewed and approved, the amount will be returned to the original payment source, such as the originating bank account or UPI payment method.

Approved refunds are generally processed within 5–7 business days. The actual time taken for the funds to reflect in the customer's account may depend on the bank, payment service provider, or payment method used.

Customers may be asked to provide the transaction reference number, payment confirmation, or other relevant details to help verify the transaction and process the refund.

5. Non-Refundable Charges

Where applicable, fees for work already completed, customized development, technical resources utilized, or non-refundable third-party services may be deducted when calculating the eligible refund amount. Any deductions will be assessed according to the applicable service terms and the work performed.

6. Dispute Resolution and Customer Support

If customers have concerns regarding project deliverables, service quality, cancellation requests, or refund status, they should contact us with their order details and a clear description of the issue. We will review the concern and make reasonable efforts to resolve it fairly and promptly.

Refund and cancellation requests will be handled in accordance with this policy and applicable laws. Submitting a request does not automatically guarantee approval; each request will be reviewed on its merits.

7. Contact Information

For refund requests, cancellations, billing questions, or service-related concerns, please contact us using the details below:

Business Name: Ajs Info tech
Owner: Ajeet Gaur
GSTIN: 09BFEPG2329L1ZD
WhatsApp / Phone: +91 99352 99553
Email: info@ajsinfotech.net
Postal Address: HN 10, Vill Deokahiya, Sardar Nagar, Gorakhpur, Uttar Pradesh, India – 273202